Where can I get the SmarTest Calprotectin Home app?
Which devices are supported?
How often do I need to perform the camera test?
What happens if the SmarTest Calprotectin Home app isn't compatible with my device?
What happens if I forget my PIN?
Where should I store my SmarTest Calprotectin Home test? Does it need to be kept in the fridge?
My stool sample has come into contact with toilet water or urine, what should I do?
My stool sample is runny, too firm, or contains mucous. What should I do?
What happens if I don't pick up enough stool sample with the sample stick?
What if I add too much sample to the test cassette?
I have spilled the sample solution, what should I do?
Can I wait longer than 15 minutes for the test to run?
Can I wait longer than 2 minutes to scan the test after it has completed?
I have a new device, can I transfer my results to my new device?
I have moved and will be under the care of a new IBD team. What are my options?